TERMS OF USE
1. Please read these terms of use (these "Terms of Use" & “Disclaimer”) carefully. By accessing or using the thesolutionanalytics.com domain, any subdomain of this website (the "Website") and Mobile Application, and other services hosted by or on behalf of The Solution Analytics or its affiliated companies (including without limitation the Website and Mobile Application, the "Services"), you (“USER” herein referred to as Service Provider/ Service Seeker/ Merchant) agree that you have read, understand and agree to comply with and be bound by these Terms and Conditions, whether or not you are a registered member of the Website and Mobile Application or other Services. Please also read our Privacy Policy, and Disclaimer carefully to understand what we do with the personal information that we collect as part of your interaction with the Services. These Terms and Conditions, including without limitation the Terms of Use, Privacy Policy, and Disclaimer, govern your use of the Services and constitute a legal contract between you and The Solution Analytics ("Company” or," "we" or "us ") and the Service Provider/ Merchant/ Service Seeker (“USER”).
2. This document is an electronic record in terms of The Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
3. This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, Privacy Policy and Terms of Use for access or usage of The Solution Analytics Website/ Mobile Application thesolutionanalytics.com.
4. The domain name thesolutionanalytics.com ("Website and Mobile Application"), is owned and operated by Synthicore Innovation LLP (“Limited Liability Partnership”) having its registered office at 605/6F, SKA Metroville, Sector ETA-2, I.A Surajpur, Dadri Police Station, Dadri, Gautam Buddha Nagar – 201306, Uttar Pradesh, India.
5. The Solution Analytics (“Our”, “Us”, “We”, “Website”, “Site”, “Mobile Application”) Website and Mobile Application is a community, networking and a hyper-local business listing platform and community forum, thereby connecting customers with merchants/ sellers of goods or services from local marketplace. That The Solution Analytics in no manner endorse products/ services of the businesses listed on their platform.
6. The expressions “You”, “Your” or “User”, whenever the context so requires, for the purposes of these Terms of Use, shall mean any natural or legal person who may create by registration, membership account on this Website and Mobile Application or agree to avail Our Services through this Website and Mobile Application, or otherwise access Our Website and Mobile Application.
7. By accessing and/or using the website and/or Mobile Application, you signify your agreement to accept these Terms of Use. If you do not agree with any or all of the following terms, please do not access and/or use the website and Mobile Application.
8. We reserve the right, at our sole discretion, to change or modify these Terms of Use at any time without prior notice. Such changes and/or modifications shall become effective immediately upon being posted/published on the website and Mobile Application herein.
9. Please review the Terms of Use from time-to-time. Your continued use of the website and Mobile Application following the posting of changes and/or modifications will constitute your acceptance of any revised Terms of Use. The company retains the right at any time to deny or suspend access to all or part of the website and Mobile Application to anyone who the company believes has violated any condition of this Terms of Use.
I. Restrictions; Use of Services
A. The following restrictions apply to your use of the Services: (i) you will not engage in any activity related to the Services that is contrary to applicable law, regulation or the terms of any agreements you have with the Company; (ii) you will not commercially exploit any part of the Services, except as expressly permitted by the Company; and (iii) all information and materials contained in the Services, except where otherwise expressly indicated, are owned and controlled by the Company. You may not use, modify, copy, distribute, frame, reproduce, republish, download, scrape, publicly display, publicly perform, post, transmit, sell or otherwise exploit any intellectual property or Content appearing on or through the Services, or create derivative works based on such Content or of website and Mobile Application, in any form or by any means, in whole or in part, without the Company’s prior written permission, unless expressly permitted elsewhere under these Terms and Conditions. You may not circumvent, disable or otherwise interfere with security-related features of the Services or features that prevent or restrict use or copying of any Content or enforce limitations on use of the Services or the Content.
B. Any unauthorized use of the Services, including but not limited to misuse or any other use in violation of these Terms and Conditions of any information or Content, is strictly prohibited. If you violate any of your obligations or restrictions set forth in these Terms and Conditions, your permission to use and access the Services and the Content automatically terminates and you must immediately destroy any copies you have made of any portion of the information or content.
C. You have to create an account in order to use the website and Mobile Application. You are obligated not to gain unauthorized access to the Services, or any account, computer system or network connected to the Services, for example, through hacking, password mining or any other illicit or unauthorized means.
D. When accessing or using the Services, you are strictly prohibited from and you are hereby obligated NOT to:
a) Write any unsolicited communications or social media reviews or defamatory statements or advertising not expressly authorized by the Company in writing, including without limitation promotional materials, affiliate marketing, junk mail, spam, link referral code, chain letters, or pyramid schemes, or post links to external websites, unless integral to the conversation, as determined by the Company in the Company’s sole discretion;
b) try to upload any material that contains software viruses, worms, or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment;
c) use the Services to impersonate any person or entity, including but not limited to an employee of the Company or its affiliated companies, or falsely state or otherwise misrepresent yourself, your age or your affiliation with a person or entity;
d) instigate or encourage others to commit illegal activities or cause injury or property damage to any person;
e) intentionally or unintentionally violate any applicable local, state, national or international law;
f) violate the terms of any third party website or service, or the terms of any other agreement with any third party;
g) Authorize others to use your account;
h) Assign or otherwise transfer your account to any third person or legal entity;
i) Use the Service or Website or Mobile Application for unlawful purposes, including but not limited to sending or storing any unlawful material or for fraudulent purposes;
j) Use the Service or Website or Mobile Application to cause nuisance, annoyance or inconvenience;
k) Use the Service or Website or Mobile Application with an incompatible or unauthorized device;
l) Impair the proper operation of the network and/or interfere with or disrupt the integrity or performance of the Website and Mobile Application;
m) Reverse engineer or access the Service or Website or Mobile Application in order to design or build a competitive product or service, design or build a product using similar ideas, features, functions or graphics of the Website or Mobile Application or copy any ideas, features, functions or graphics of the Website or Mobile Application,
n) Launch an automated program or script, including, but not limited to, web spiders, web crawlers, web robots, web ants, web indexers, bots, viruses or worms, or any program which may make multiple server requests per second, or unduly burdens or hinders the operation and/or performance of the Website or Mobile Application or Service;
o) Try to harm the Service or Website or Mobile Application in any way whatsoever;
p) Prior written consent; and
q) Disclose information designated as confidential by the Company, without Company’s Copy or distribute the Service or Website or Mobile Application or other Company content without written permission from the Company.
E. You are solely responsible for any breach of your obligations under this agreement (including financial obligations) and for the consequences (including any loss or damage which the Company may suffer) of any such breach and the Company shall be at discretion to take necessary legal action against you.
F. The Solution Analytics shall act on the basis of the information that may be submitted by you, believing the same to be true and accurate even if the information is provided during the registration by any of your representatives on your behalf under your express consent. The Solution Analytics is under no obligation to verify the accuracy or genuineness of the information submitted by you. You shall not make multiple accounts or fake accounts, or a service provider shall not make an account as service seeker or vice versa.. The minimum age for registering in The Solution Analytics is 18 years. You represent and warrant that you have the right, authority and legal capability to enter into this Agreement and that you are neither prohibited nor disabled by any law in force from entering into a contract. If at any time The Solution Analytics, in its sole discretion, is of the opinion or has any reason to believe that You are not eligible to become a member or that you have made any misrepresentation about your eligibility or the details provided by you found to be incorrect, The Solution Analytics hereby reserves the right to forthwith terminate your membership and/or your right to use the services of The Solution Analytics without any refund of any monies paid to The Solution Analytics. It is expected that you would complete the registration process with fairness and honesty while furnishing your personal information. You further undertake that you alone shall be responsible or liable for any information provided in this application form. It is expressly provided that The Solution Analytics or its officers or any of its affiliates shall not be liable for any act or deed committed by any person on basis of any information or data provided by you in The Solution Analytics and you shall keep The Solution Analytics unconditionally indemnified at all times against all and any proceedings that may be initiated by any person on account of any act, deed on the basis of information provided by you in The Solution Analytics. In order to serve you better if The Solution Analytics requires additional details you agree to provide it. The Solution Analytics further recommends the user to verify the identity of the service provider before availing any of the service from them. The Solution Analytics shall be not be held liable on the grounds of false or inaccurate information provided by the service provider / service seeker/ user and shall not be held liable for the authenticity of the service provider.
G. That the service provider shall register on the portal and can update/ upload the services they provide along with the quotation. The same shall be with the Service Seeker. Users , the Service Seeker will be able to access these quotations and the negotiations shall be between the User and the Service Provider and that the company is not liable , neither is involved in the negotiations between the parties. Accepting or declining to take any service from a Service Provider is completely Service Seeker’s decision.
H. Your membership will automatically be suspended if you send "abusive, obscene or sexually oriented or discriminatory" message/s to other members. Messages sent to members of the opposite gender should be only for the lawful purpose. You are not allowed to misuse the services of The Solution Analytics and its community in the name of "Dating", "Flirting", "Friendship" etc.
II. Content and Intellectual Property
A. The content provided through the Services by the Company and its licensors or suppliers, including but not limited to anytext, graphics, software, photos, data, video, audio-visual combinations, interactive features, and other materials you may view on, or access through the Service (“Content”) is available on the Website and Mobile Application and all underlying software or technology used in connection with the Services ("Technology"), including but not limited to all intellectual property rights in and to the Content and Technology, is and remains at all times the property of The Solution Analytics. Nothing in these Terms and Conditions shall be interpreted as granting any license of intellectual property rights to you other than as explicitly set forth in these Terms and Conditions. If you would like to use any of our Content, you must first obtain written permission from Us by contacting us at thesolutionanalytics@gmail.com. The Company reserves the right to refuse permission for any reason or no reason.
B. Any use of the Content other than as expressly authorized herein, without the prior written permission of the Company, is strictly prohibited and shall immediately terminate your right to access and use the Services and all rights and licenses granted to you by these Terms and Conditions. Such unauthorized use may also violate applicable laws including without limitation copyright and trademark laws and applicable communications regulations and statutes.
C. The trademarks, service marks, trade names and logos, including without limitation The Solution Analytics™ and any third party marks used and displayed through the Services are trademarks of The Solution Analytics or its licensors or affiliated companies or sponsors.
D. The animations, music, page headers, custom graphics, button icons, style sheets and scripts that contribute to the "look and feel" of the Services are service marks, trademarks or trade dress of the Company and may not be copied, imitated or used, in whole or in part, in connection with any product or service that is not expressly authorized by the Company in writing, in any manner that is likely to cause confusion among consumers, or in any manner that disparages or discredits the Company, its affiliated companies or its or their sponsors, licensors, partners, customers or suppliers.
E. The Company may also uses third-party user-generated content including but not limited to text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music and branding, and the Company has no control over such third-party user-generated content as the Company is merely a fair user for the purposes of this Terms of Use. You may use such third-party user- generated information on the products and services purposely made available on the Website and Mobile Application, provided that you use such information only for your personal, non-commercial informational purpose and do not copy or post such information on any networked computer or broadcast it in any media and make no modifications to any such information. Your use of these third-party user generated content may be subject to the separate policies, terms of use, and fees of these third parties.
F. The Company owns, has licensed, or otherwise has rights to use all of the Content that appears in the Service, Website and Mobile Application, including content which may be created by the User herein. Notwithstanding any provision to the contrary herein, you agree that you have no right or title in or to any Content that appears in the Service, Website and Mobile Application.
G. The Company complies with all applicable Indian intellectual property laws. If you believe that your work has been copied in a way that constitutes intellectual property infringement, or your intellectual property rights have otherwise been violated, please provide the following information to the the Company:
a) a description of the copyrighted work or other intellectual property that you claim has been infringed;
b) a description of where the material that you claim is infringing is located on the Website and Mobile Application or other Services;
c) your address, telephone number and email address;
d) a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent or the law;
e) an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other intellectual property interest, as applicable; and
f) a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright or intellectual property owner or authorized to act on such owner’s behalf.
The Company can be reached as follows:
By email: thesolutionanalytics@gmail.com
H. The Company will investigate the matter and, after such investigation and in its sole discretion, the Company may remove any infringing content from the Website and Mobile Application.
I. Similarly, if you believe that any content on the Website or Mobile Application or Services violates any proprietary or other rights of yours (other than your copyrights), please contact us using the above contact information and describe your concerns or complaints.
III. Pricing
The prices mentioned at the time of ordering will be the prices charged on the date of delivery of the services.
IV. Suggestions and Feedback
Please note that we do accept or consider ideas, suggestions or materials. If you send us suggestions, ideas, notes, drawings, concepts or feedback related to the Services, all such submissions shall be and are hereby deemed to be confidential, and the Company shall not be and hereby is not liable for any use or disclosure of any such submissions. Without limitation of the foregoing, the Company shall be entitled to unrestricted use of any suggestions, ideas, notes, drawings, concepts or feedback related to the Services for any purpose whatsoever, commercial or otherwise, without compensation to you or to any other person or entity.
V. Third-Party Sites
A. These Terms and Conditions only relate to your use of the Services and do not relate to any other website and Mobile Application or Internet-based services, including websites and Mobile Application to which the Services may link ("Third-Party Sites"). We are not responsible or liable for any content, advertising, products, services, information or other materials on or available on Third-Party Sites. We also are not responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any content, advertising, products, services, information or other materials on Third-Party Sites. We have no control over Third-Party Sites, their content or their terms of use, and therefore we encourage you to review such content and terms of use prior to utilizing any Third-Party Sites or submitting any personal information to them.
B. The Company may provide experiences on social media platforms such as Pinterest®, Facebook®, Instagram® or Twitter®, etc. that enable online sharing and collaboration among users who have registered to use them. Users agree not to post any such defamatory statements on such social media platforms. Any content you post is subject to the terms of use and privacy policies of those platforms and related services. The Company has no control over such social media platforms or related services.
VI. Termination
A. The Company reserves the right, in its sole discretion, to refuse, suspend, restrict or terminate your access to the Services, or any portion thereof, without notice and for any reason or no reason. Furthermore, the Company has the right, but not the obligation, to suspend or terminate your access to all or part of the Services:
a) At the request of law enforcement or other government agencies;
b) If the Services are discontinued or materially modified;
c) Upon the occurrence of any technical or security issues or problems; or
d) If you engage in any conduct that the Company believes, in its sole discretion, violates any provision of these Terms and Conditions or other incorporated agreements or guidelines or violates the rights of the Company or third parties.
B. In addition, the Company may terminate individual user accounts due to inactivity. You agree that upon termination the Company may delete all information related to you. You agree that none of the Released Entities will be liable to you or any third party for any termination or suspension of your account or for blocking your access to the Services .
VII. Miscellaneous
A. If any provision of these Terms and Conditions is found to be invalid, unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms and Conditions and shall not affect the validity and enforceability of any remaining provisions.
B. These Terms and Conditions, which includes the Privacy Policy and Disclaimer, represent the entire agreement between you and the Company relating to your right to access and use the Services, and supersedes any and all prior or written or oral agreements between you and the Company with respect to such subject matter.
C. Any failure on Our part to exercise any provision or right under these Terms of Use, shall not constitute a waiver by Us of that provision or right.
D. No waiver by the Company of any breach or default by you under these Terms and Conditions shall be deemed to be a waiver of any preceding or subsequent breach or default. Any waiver by the Company must be in writing signed by the Company.
E. Regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Services or these Terms and Conditions must be filed within six months after such claim or cause of action arose or will be forever barred.
F. The User expressly undertakes to provide to the Company only correct and valid information while requesting for any services under this agreement, and not to make any misrepresentation of facts at all. Any default on part of the User would vitiate this agreement and shall dis-entitle the User from availing the services from us.
G. In case the Company discovers or has reasons to believe at any time during or after receiving a request for services from the User that the request for services is either unauthorized or the information provided by the User or any of them is not correct or that any fact has been misrepresented by him, the Company in its sole discretion shall have the unrestricted right to take any steps against the User(s), including cancellation of any pending orders, etc. without any prior intimation to the User. In such an event, we shall not be responsible or liable for any loss or damage that may be caused to the User or any of them as a consequence of such cancellation of orders or any other booking confirmed on the website and Mobile Application.
H. The User unequivocally indemnifies the Company/ The Solution Analytics of any such claim or liability and shall not hold Us responsible for any loss or damage arising out of measures taken by Us for safeguarding its own interest and that of its genuine customers. This would also include Us denying/c ancelling any bookings on account of suspected fraud transactions.
I. No provision of these Terms and Conditions provides any person or entity not a party to these Terms and Conditions with any remedy, claim, liability, reimbursement or cause of action, or creates any other third party beneficiary rights, except as expressly set forth in these Terms and Conditions.
RETURN, EXCHANGE, CANCELLATION AND REFUND POLICY
FOR MERCHANT/ SERVICE PROVIDER / USER
1. All the payments made for purchasing a membership plan to list the business on The Solution Analytics shall only be via online payment mode and The Solution Analytics do not accept any cash payments for the membership plans.
2. Your membership with The Solution Analytics will continue until terminated. For your convenience, your subscriptions will auto-renew until you cancel the service. Every time before your subscription auto-renews, we will send an email/sms specifying the amount that will be charged to your credit card/debit card. Similarly, after each renewal we will send you a receipt via email/sms specifying the amount that has been deducted together with the next renewal date and the next renewal amount.
3. Payments are not refundable. However, we may refund the membership amount in full if the cancellation of membership is done within 7 days of purchase of the same. No refunds shall be entertained after 7 days of purchase of the membership. The refund if any, shall be made to the source account within 7 days of raising such request.
4. Unless you cancel your membership before your billing date, you authorize us to charge the membership fee for the next billing cycle to your Payment Method.
5. You can cancel your membership at any time, and you will continue to have access to the service through the end of your billing period. To the extent permitted by the applicable law, payments are non-refundable and we do not provide refunds or credits for any partial membership periods. If you cancel your membership, your account will automatically close at the end of your current billing period.
6. We may change our subscription plans and the price of our service from time to time; however, any price changes or changes to your subscription plans will apply no earlier than 30 days following notice to you.
7. If you wish to cancel your subscription, please get in touch with our sales/support team and inform them at the earliest possible at thesolutionanalytics@gmail.com.
FOR CUSTOMER/ USER
8. That The Solution Analytics shall not be liable for any refund, return or exchange for any customer from the merchant. The Solution Analytics is only an online hyper-local business listing platform and community forum and not an actual service provider.
Support: email: thesolutionanalytics@gmail.com
DISCLAIMER
A. The Services are provided on an “as is” and “with all faults” basis, and without warranty or condition of any kind, either express or implied. Without limiting the foregoing, we explicitly disclaim any warranties, either express or implied, including without limitation, warranties of merchantability, and fitness for a particular purpose, non-infringement, and quality of Service. We make no warranty that the Service will meet your expectations, be free from viruses, or that data and content obtained through the service will be accurate, reliable or current, or that the service will be available on an uninterrupted, secure, or error-free basis. You acknowledge and agree that the use of the Service is at your own discretion and sole risk and that the entire risk as to the results and performance of the Service, including, without limitation, any damages to your computer system, tablet, mobile device or data stored on it, is solely Yours.
B. All or a portion of the Services may be temporarily unavailable from time to time for maintenance or other reasons. The Company assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, or alteration of, any communications. The Company also is not responsible for any technical malfunction or other problems of any telephone network or service, computer systems, servers or providers, computer or mobile phone equipment, software, failure of email on account of technical problems or traffic congestion on the Internet or at any website/ mobile application or combination thereof, including without limitation injury or damage to any person’s computer (including without limitation any tablet or smartphone) or other hardware or software, related to or resulting from using or downloading materials in connection with the Internet or in connection with the Services. Under no circumstances will the Company be responsible for any loss, damage, personal injury or death resulting from anyone’s use of the Services. The Company has no special relationship with or fiduciary duty to you. For the avoidance of doubt, nothing in these Terms and Conditions shall seek to limit or exclude our liability for death or personal injury caused by negligence, for fraud or for fraudulent misrepresentation.
C. To the fullest extent permitted by applicable law, the Company makes no representations or warranties whatsoever, express or implied, with respect to the services, including without limitation any (i) warranty of merchantability; (ii) warranty of fitness for a particular purpose; or (c) warranty against infringement of intellectual property rights of a third party, whether express or implied by law, course of dealing, course of performance, usage of trade or otherwise. In no event shall any released entity be liable to you or to any third party for any loss of use, revenue or profit or loss of data or diminution in value, or for any consequential, incidental, indirect, exemplary, special or punitive damages whether arising out of breach of contract, tort (including negligence) or otherwise, regardless of whether such damage was foreseeable and whether or not such party has been advised of the possibility of such damages, and notwithstanding the failure of any agreed or other remedy of its essential purpose.
D. Though the Company accepts no liability and no refund to users, as the Company is not involved in any monetary transactions between the User and the Service Provider.
E. If the whole or any part of any provision of these terms of use, privacy policy, disclaimer is or becomes invalid, void or unenforceable for any reason the same shall to the extent required be severed from these terms of use and rendered ineffective so far as is possible without modifying the remaining provisions of these terms of use and shall in no way affect the validity or enforceability of any other provisions.
II. Limitation of Liability
A. You acknowledge and agree that in no event will We (including, without limitation, our affiliates and their respective officers, directors, employees and agents) be liable for any direct, indirect, special, punitive, incidental or consequential damages or losses (including, without limitation, damages for loss of business profits, business interruption, loss of programs or information, and the like) arising out of your use of or inability to use the service, or improper use of the Service, even if you have been advised of the possibility thereof and regardless of the form of action, whether in contract, tort, or otherwise. You further acknowledge and agree that we may change the Service in whole or in part in its sole discretion without notice to you and without any liability to you whatsoever in connection therewith.
B. You further acknowledge and accept that The Solution Analytics is a hyper-local business listing platform and community forum, thereby connecting customers with merchants/ sellers of goods or services from the local marketplace. You, the User, shall not hold The Solution Analytics liable for any damages, injury or loss caused due to the use of the The Solution Analytics Website or Mobile Application. That the company shall not be responsible for side effects/ consequences if any, encountered by the customer by using/ consuming/ purchasing any product/ service from the merchant. Merchant are not employed by the company, they are independent service providers.
III. Release
To the maximum extent permitted by applicable law, you hereby release and waive all claims against the Company from any and all liability for claims, demands, damages (actual and consequential), costs and expenses (including litigation costs and attorneys’ fees) of every kind and nature, arising out of or in any way connected with the use of the Services, including without limitation any dispute between users of the Services or between a user of the Services and any third party.
IV. Indemnification
A. You agree to indemnify, defend and hold harmless The Solution Analytics and its affiliates, agents, respective employees, directors, officers, agents, managers, vendors and suppliers from and against any liability, losses, claims, damages, demands, investigations, inquiries, suits, costs and expenses (including legal fee and costs incidental thereto) asserted against or incurred, that arise out of or otherwise relating to Your use of the Website/ mobile application, including without limitation any obligation to be performed by You pursuant to these Terms of Use. Further, You agree to hold The Solution Analytics harmless against any claims made by any third party due to, or arising out of or otherwise relating to Your use of the Website/ mobile application, any claim arising out of damage caused to third party by You, breach of these Terms of Use by You, or Your violation of any rights of another, including any intellectual property rights. Further, You agree to hold The Solution Analytics harmless against any claims made by any third party due to legal suits regarding the originality, copyright issues, Your violation of any third party right, including without limitation any copyright, property, or privacy right. This defense and indemnification obligation will survive these Terms of Use.
B. Notwithstanding anything to the contrary, Our entire liability towards You under these Terms of Use or otherwise shall only be in connection with refund of the money charged from the User (subscription fee) for any particular product or service, under which the unlikely liability arises.
V. Disputes; Governing Law; Choice of Forum
A. Any dispute, controversy or claims arising out of or relating to this Agreement or the breach, termination or invalidity thereof, shall be settled by arbitration in accordance with the provisions of the [Indian] Arbitration and Conciliation Act, 1996 as amended up to date. If the parties cannot agree upon an arbitrator within thirty (30) days from the date the claimant’s request for arbitration was served on the other party or parties, the sole arbitrator shall be appointed by the Law in accordance with the Rules. The cost of arbitration proceedings including the fee of the arbitrator shall be borne by the User. The place of arbitration shall be at Noida, Uttar Pradesh, India and any award whether interim or final, shall be made, and shall be deemed for all purposes between the Parties to be made in Noida, Uttar Pradesh, India. The arbitral procedure shall be conducted in the English language and any award or awards shall be rendered in English. The procedural law of the arbitration shall be Indian law. The award of the arbitral tribunal shall be final, conclusive and binding upon the Parties, and the provisions of the [Indian] Arbitration and Conciliation Act, 1996 as amended up to date, shall apply. The arbitrator will have the authority to award money damages (with interest on unpaid amounts from the date due), specific performance, and temporary injunctive relief, but not the authority to award exemplary or punitive damages, and any claimed right to such damages is expressly waived. The rights and obligations of the Parties under, or pursuant to, this Clause, including the arbitration Agreement in this Clause, shall be governed by and be subject to Indian law, and the Agreement shall be subject to the exclusive jurisdiction of the courts at Noida, Uttar Pradesh, India, INDIA. (and You consent to the jurisdiction of those courts).
Your Rights
You have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
How to contact us
If you have any questions about our privacy policy or personal information we hold about you, please contact us by email at the following address:
thesolutionanalytics@gmail.com